Contact Us
The Help Hub is your go-to hub for IT Services, GIS, and Information Management support from the Digital Experience team. We aim to respond within the next business day when contacted for help.
No matter how you contact us—online, by phone, email, or in person—we’ll ensure that your request is logged and followed up on.
| Channel | Contact Details |
|---|---|
| Online (preferred) | Use the Help Hub — available 24/7. Find answers, chat with our AI assistant, or send us a message for help. You can open the Help Hub from Microsoft Teams or help.kingborough.tas.gov.au via browser. |
| Phone | Call us on 6211 8100 between 9:00 AM and 5:00 PM, Monday to Friday. |
| Send an email to Help@kingborough.tas.gov.au | |
| In-Person | Visit us at the Digital Experience office on the first floor of the Civic Centre, between 9:00 AM and 5:00 PM, Monday to Friday. |
You can learn more about our mission and values in Our Service Charter.