Get Help With Our Self-Service Help Docs

Our Help Docs are the backbone of the Help Hub, designed to help you quickly find answers to common questions without needing to log a request. We continually expand our Docs library based on the topics you search for and the feedback we receive. If you can't find what you're looking for, you're welcome to suggest a new Help Doc—we're always looking to improve. The Help Hub makes it easy to find the information you need in a few different ways:

Search for a Help Doc

Use the search bar on the homepage to enter keywords or questions. As you type, recommended articles will appear based on your input, helping you find answers faster.

Browse our Categories for a Help Doc

You can browse through the categories on the Help Hub homepage to find articles related to specific topics.

Rate a Help Doc

The Help Docs rating feature in the Help Hub is designed to ensure you get the most valuable and accurate information. If a Help Doc answers your question, giving it a thumbs-up lets us know it's working well. If it doesn't quite meet your needs, a thumbs-down helps us improve it. Your feedback directly contributes to keeping our Help Docs relevant, clear, and helpful, so you can quickly find the answers you need.

You can learn more about our mission and values in Our Service Charter.