Change Your Password

Update your current password to a new one if you need to change it. Ensure you have all your devices with a Kingborough Council sign-in (e.g. smartphone with Outlook, OneDrive, and Teams) available and ready to update.

Change Your Password

Create and confirm your new password.
Refer to Creating a Strong Passphrase for tips on creating a strong passphrase.
Select Submit to change your password.

You will need to update your password on all devices with a Kingborough Council sign-in. In some instances, you may also need to provide a multi-factor authentication verification.

Tips for Creating a Strong Passphrase

Forget tricky passwords—passphrases are the new standard. They're longer, easier to remember, and much more challenging to guess.

What makes a strong passphrase?

Longer is better: Use at least four random words, with a total of 14+ characters. Example: purple mountain rocket door
Unpredictability is key: Avoid common phrases or quotes. Try random words instead.
Make them unique: Don't use the same passphrase for different accounts. If one gets hacked, the rest are safe.

Stay Safe with Your Passphrase

Never share your passphrase
Don't use public Wi-Fi without a VPN
Log out when you're done
Be cautious of emails or messages asking for your login details

If you suspect your passphrase has been compromised, change it immediately and check your email at Have I Been Pwned to see if it has been exposed in a data breach.

You can learn more about our mission and values in Our Service Charter.

Change Your Password

In This Article