Restore a Deleted Email
Accidentally deleted an email? No worries! Outlook gives you a chance to recover it, even if it has been removed from your Deleted Items folder (the recycle bin).
You can recover deleted emails for up to 30 days. If it has been longer or you are unable to find the message, please contact the Digital Experience team for assistance.
Step 1: Check the Deleted Items folder
- Open Outlook (on your computer, phone, or browser)
- Go to the Deleted Items folder
- Look for the email you want to recover
- Right-click the email and select Move, then choose Inbox (or another folder)
✅Done! The email is now back in your Inbox.
Step 2: Email not there? Try the Recover Deleted Items tool
If you're using Outlook on your computer (desktop app):
- Click on the Deleted Items folder
- At the top menu, click Recover items recently removed from this folder
- A list will appear showing recently deleted emails
- Select the email(s) you want to recover
- Click Restore
If you're using Outlook on the Web (browser):
- Go to outlook.office.com and sign in
- Click the Deleted Items folder on the left
- At the top of the list, click Recover items deleted from this folder
- Please find the email(s) you want, select them, and click Restore
✅Your email will go back to the Deleted Items folder—from there, you can move it to your Inbox.
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