About Your Council Account

Your Council account is how you get into everything: email, files, Teams, and the business systems your role needs. Access is set up to match your role, so what you can reach will differ from your colleagues.

Your username and email

• Email address: Usually firstname.lastname@kingborough.tas.gov.au. This is what you sign in with for Microsoft 365, the Help Hub and most Council systems.
• Username: Usually firstname.lastname. Some older systems ask for this rather than your email address.

Your sign-in details are yours alone. Do not share them, and do not let someone else work under your account. Anything done with it is recorded against your name

If your name changes

Whether the change is legal or you would prefer to be known by a different name, we can update your account. Send us a message and we will talk you through it.

Depending on what you need, this can include your display name, your email address, and how you appear in Teams and the staff directory. If your email address changes, we keep the old one working so nothing bounces

What protects your account

A passphrase. Long, memorable, and hard to guess. See Change your password.

Multifactor authentication. A prompt on your phone confirming it is really you. Even if someone learns your passphrase, they cannot get in without your phone. See Set up Microsoft Authenticator.

Antivirus. Every Council computer runs Windows Defender antivirus, managed by the Digital Experience team. You do not need to install anything yourself.

Windows Hello. On devices that support it, you can sign in with a PIN instead of typing.

If you change roles

Your access does not change automatically. Your new manager needs to request the access your new role needs, and access you no longer need is removed at the same time.