Request an Account for a New Starter
This article is for the People and Safety team when a new colleague joins Kingborough Council.
Initiate the Request
Send a message through the Help Hub using the format below.
Subject: New Starter – [Full name]: Commences [DD/MM/YYYY]
Hi team,
Please create an account for [Full name].
- Commencement date:
- Manager:
- Department:
- Position title:
- Direct reports:
For access management, please replicate [Name]'s account.
About replicating access: Please pick someone doing the same job, not just someone in the same team. Copying a long-serving colleague's account often carries across access they accumulated in previous roles, which the new starter does not need. If you are unsure, say what the role needs to do and we will work it out.
What Happens Next
Your request starts the new starter account workflow. We will:
- Create the account and mailbox.
- Set up access based on the role.
- Send onboarding notifications to the manager and to the new starter.
- Confirm to Recruitment@kingborough.tas.gov.au once the account exists.